Warranty
Warranty Information
DIY Infrared Saunas stand behind every single one of their products by warranting each product to be free of defects in material and workmanship under a normal use and service. The length of the Warranty Period may be determined by referring to the warranty period chart listed below.
Warranty Coverage
This warranty cover products manufactured by Infrared Sauna Guru and sold under the trade name DIY Infrared Saunas. The warranty period commences on the invoice date/sales transaction and is not transferable (unless extended warranty is purchased). Failure to provide the invoice number on the warranty claim will cause the warranty period to begin on the day the item was ordered.
Warranty Claims
A complete warranty claim should accompany all parts submitted to InfraredSaunaGuru for warranty consideration. The claim should contain all required information. Lack of proper information will result in denial of a warranty claim.
Warranty Limitations
This warranty does not apply if, in sole judgment of Infrared Sauna Guru, the product has been subject to accident, faulty repair, improper adjustment, installation, lubrication, or wiring, neglect, misuse; or is caused by failure of a part not manufactured by Infrared Sauna Guru. This warranty shall not apply if any Infrared Sauna Guru product is used for a purpose for which it is not designed, and/or altered in any way, that adversely affects its performance and/or reliability.
Warranty Terms
The obligation of Infrared Sauna Guru under this warranty is limited to making good by repair or replacement, as Infrared Sauna Guru deems most appropriate. This warranty does not apply to products or parts where adjustments will correct the alleged defect. Infrared Sauna Guru neither assumes nor authorizes any other person to assume on its behalf any other warranty or liabilities in connection with Infrared Sauna Guru products.
THIS WARRANTY DOES NOT APPLY TO LOSS OF EQUIPMENT, LOSS OF TIME, INCONVENIENCE, OR OTHER INCIDENTAL OR CONSEQUNETAL DAMAGES. Infrared Sauna Guru SHALL NOT BE LIABLE FOR INCIDENTS OR CONSEQUENTIAL DAMAGES arising out of or from the use of Infrared Sauna Guru products by the customer.
| Component | Warranty Period |
|---|---|
| Audio Entertainment | 1 year |
| Chromotherapy | 1 year |
| Complete Control Power Box with Control Panel | 5 years |
| Fans | 90 days |
| Hardware | 6 months |
| Infrared Sauna Heaters | 10 years |
| Ionizers | 1 year |
| Lights/Lamps/Switches | 6 months |
| Wood Parts | 1 year |